Help Centre

Sales > Manage Retainers
You can easily track all transactions that are associated with receiving a Retainer from a customer. To have the ability to Manage Retainers you must first select the Sales preference ‘I Use Retainers’. Selecting this preference will enable you to create a list of Retainers received and manage the status of each retainer.
This feature will enable you to receive money to a retainer, pay sales using the retainer, print statements and create letters to your customers to request a replenishment of the retainer.
To enable receiving and tracking a Retainer
1
Go to the Setup menu and choose Preferences.
2
Click the Sales tab.
3
Select the I Use Retainers option.
To create a Retainer
1
Go to the Lists menu and select Retainers. The Retainers List window appears.
2
Click New. The Retainer Information window appears.
3
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To receive a Retainer
1
Go to the Sales command center and select Manage Retainers. The Retainers List window will appear.
3
Click Receive Retainer. The Receive Retainer window appears.
Deposit to Account. Select this option to record a Receive Retainer transaction directly into an account that is a bank or credit card account type.
Group with Undeposited Funds. Select this option if you want to include this payment in a bank deposit. For more information about undeposited funds and preparing bank deposits, see Bank deposits
5
The Payor, ID#, Date, Payment Method, Retainer, Memo fields will be autofilled using the Retainer Inforamtion provided.
To use a Retainer
1
Go to the Sales command center and select Enter Sales. The Sales - New window appears.
2
Enter the customer from which the retainer was received and all other information for the sale, then click Record. For more information on entering sales, see Entering sales.
3
Click Cancel to close the sales window.
4
Click Receive Payments from the Sales command center. The Receive Payments window appears.
5
Select Pay from Retainer and enter the customer from which the retainer was received. The name of the linked customer on the retainer and the Retainer Balance will appear.
6
Enter the Amount Received and the Amount Applied to the sale.
7
Click Record.

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