Voiding Merchant Account Service credit card payments

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Credit card payments using Merchant Account Service

Processing credit card payments using Merchant Account Service Declined authorization Timed-out authorization Voiding Merchant Account Service credit card payments

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Glossary Index

Banking > Credit card payments using Merchant Account Service > Voiding Merchant Account Service credit card payments

Voiding Merchant Account Service credit card payments

Credit card transactions that have been authorized using Merchant Account Service can be voided within a certain period. You may need to void a payment if a customer no longer wants to purchase the product and you have already authorized the payment.

You will know if a transaction has been authorized when an Authorization Code and Trace ID appear in the Applied Payment Details window. You’ll also see that the Authorize button has been changed to a Void Authorization button. If you try to void an authorized transaction after the set period, the void transaction will be declined and you will have to process a credit transaction.

To void an Merchant Account Service transaction

■	Processing credit card payments using Merchant Account Service

■	Declined authorization

■	Timed-out authorization

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