Customer credits

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Creating a customer card

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Customer credits

Settling credits

Dealing with a vendor who is also a customer Accounting for bad debts Manage Retainers Progress Billing

Creating a vendor card

Entering purchases

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Reviewing payroll information

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About the multiple-currency feature

Setting up multiple currencies

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End-of-period procedures

Month-end procedures

Task 1: Run the Company Data Auditor Task 2: Reconcile your bank accounts Task 3: Review reports Task 4: Send customer statements Task 5: Record depreciation Task 6: Pay payroll taxes Task 7: Lock periods

Starting a new fiscal year

Task 1: Complete month-end tasks Task 2: Perform an inventory count Task 3: Provide information to your accountant Task 4: Enter end-of-year adjustments Task 5: Back up your company file Task 6: Start a new fiscal year Task 7: Optimize and verify your company file

Starting a new payroll year

Task 1: Process the last paychecks for the year Task 2: Print year-end payroll forms Task 3: Print vendor 1099 statements Task 4: Print payroll reports Task 5: Back up your company file Task 6: Start a new payroll year Task 7: Check that you have the latest tax tables Task 8: Optimize and verify your company file

Preparing 1099 and 1096 forms

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Managing user accounts and company files

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Servicing your company file

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Networking company files

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Glossary Index

Sales > Customer credits

Customer credits

A customer credit is money that you owe to a customer.

To process a customer credit, you first need to record a credit transaction and then record the settlement of the credit (for example, by printing a refund check for your customer).

Recording credits

You can create a customer credit note in the following ways:

■	Reverse an existing sale. Use this method if the customer has paid for the entire sale.

■	Manually create a credit. Use this method if you are crediting the customer for part of a sale.

To reverse a sale

To manually create a credit for a non-item sale

Use this method if you want to credit the customer for part of a non-item sale.

tip : Create an account for tracking sales returns

Before you manually create a credit of this type for the first time, you may want to create an account for tracking returns and allowances, if one does not already exist in your Accounts List. For more information about creating accounts, see Set up accounts.

1	Go to the Sales command center and click Enter Sales. The Sales window appears.

2	Type or select the customer you are creating a credit for.

3	Select the Invoice status from the list in the top left corner of the window.

4	Click Layout and choose Miscellaneous, then click OK.

5	In the Description column, enter a description of the credit for your records.

6	In the Account column, select the account to be credited. This is the income account you use to track sales returns and allowances.

7	In the Amount field, type the amount of the credit as a negative amount.

8	Click Record. A customer credit appears in the Sales Register window.

To manually create a credit for an item sale

■	Settling credits

■	Credit control

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