If any of the following has occurred since you last synchronized cards, you need to reset the synchronization:
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You deleted a card from your Address Book (but not from your AccountEdge cards) and you now want to synchronize this card.
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You deleted a card from your AccountEdge cards (but not from your Address Book) and you now want to synchronize this card.
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You deleted a group folder from your Address Book and you now want to synchronize AccountEdge cards of this type.
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You moved an Address Book card to a group folder (for example, from the All folder to the Customer folder) and you want to synchronize this card.
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You can reset the synchronization by clicking Reset Sync in the Synchronize Cards window. The process will automatically begin.