Sales > Accounting for bad debts
To write off a bad debt
1
Go to the Sales command center and click Enter Sales. The Sales window appears.
2
Click Layout. The Select Layout window appears.
3
Click Miscellaneous and then click OK.
4
In the Customer field, type or select the customer’s name.
5
In the Description field, type a description of the transaction.
6
In the Acct# field, type or select the account for Bad Debts.
8
In the Amount field, type the bad debt amount as a negative number.
9
Click Record.
10
In the Settle Returns & Credits window, apply the credit against the original open invoice. For more information, see ‘Customer credits’.

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