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You may not be able to record sales for customers who have exceeded their credit limit or whose account has been placed on hold. For more information, see ‘Credit control’.
The terms and ship-to address shown in the Sales window are the details recorded in the customer’s card.
If you want to change a customer’s shipping address, click the down arrow next to the Ship to field and select another address from the customer’s card. Alternatively, type the address in the Ship to field.
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Click the zoom arrow () to alter the credit terms for this sale only. Note that if you want to change the credit terms for all future sales to this customer, you must make that change on the Selling Details tab of the customer’s card.
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