Confirming activated company files

Once a company file is activated, once or twice a year you must confirm its activation for the life of the file. The confirmation verifies to MYOB that you are running a legal installation of MYOB software. When confirmation is due and you attempt to open an activated company file, the Company File Confirmation window appears.

You have a period of grace in which to confirm the company file, indicated under the Confirm Your Company File heading.

note : Frequent requests to confirm

If, after confirming a company file, your MYOB software asks you within a short period of time to confirm it again, see Troubleshooting activated company files. Under normal circumstances, confirmation occurs once or twice a year

If you don’t want to confirm immediately, select the I want to confirm my company file later option and click Continue to open the file. After the period of grace expires, the company file can be opened only in read-only mode, in which you can still view transactions, print reports, or export data, but will not be able to enter any data.

note : Confirming a read-only file

If you have chosen to open a company file overdue for confirmation in read-only mode, but then change your mind, go to the Help menu and choose Confirm Company File. The Company File Confirmation window appears.

These procedures show you how to confirm an activated company file or set up automatic confirmation:

To confirm a company file online

1	Ensure you are connected to the Internet.

2	In the Company File Confirmation window, click I want to confirm my company file online.

3	Click Continue. Your serial number and company file code are sent to the MYOB confirmation server, which returns a confirmation code and extends the file activation.

The Company File Confirmation – Confirmed window appears.

4	Click OK and respond to subsequent windows as you wish until a command center appears. The company file has been confirmed and you can continue to enter transactions.

To confirm a company file by telephone

1	In the Company File Confirmation window, click I want to confirm my company file by phone.

2	Click Continue. The Company File Confirmation – By Phone window appears.

3	Call MYOB at the telephone number displayed under the Company File Code field.

4	Follow the instructions to receive your confirmation code.

5	Type the confirmation code in the Confirmation Code field and click Continue.

note : Confirmation code used only once

After you confirm your company file, the confirmation code cannot be used to confirm this or any other company file again. You must get a new confirmation code each time your MYOB software requests confirmation.

6	If you have an Internet connection and you prefer your MYOB software to perform subsequent confirmations automatically, select the I want to use Automatic Confirmation option.

7	Click OK and respond to subsequent windows as you like until a command center appears. The company file has been confirmed and you can continue to enter transactions.

To set up automatic company file confirmation

You can set up your MYOB software to confirm company files over the Internet automatically.

note : Internet connection required

When your MYOB software attempts to confirm the activation of the company file automatically and you are not currently connected to the Internet, a window appears requesting you to connect.

1	Open your company file.

2	Go to the Setup menu and choose Preferences.

3	In the Preferences window, click the Security tab.

4	Select the I Prefer to Use Automated Online Company File Confirmation option and click OK.

From now on, your MYOB software confirms the company file automatically and displays this notification of successful confirmation each time.

Related topics

■	Troubleshooting activated company files

■	Activate the company file