A customer credit is money that you owe to a customer.
To process a customer credit, you first need to record a credit transaction and then record the settlement of the credit (for example, by printing a refund check for your customer).
Recording credits
■
|
Reverse an existing sale. Use this method if the customer has paid for the entire sale.
|
■
|
Manually create a credit. Use this method if you are crediting the customer for part of a sale.
|
To manually create a credit for a non-item sale 
