Index

Why do I need to register?
Is my company information secure during online registration?
When do I need to register my software?
What happens if I don’t register my software within the 30 day period?
I don’t have a serial number, how do I get one?
Where is my serial number if I downloaded my software? Your product serial number is located on your registration card and on the back of your product CD sleeve.
How do I register my software if I don’t have an internet connection? If you do not have an internet connection, please contact Customer Service for assistance on 800-322-6962 Monday through Friday 9 am - 8 pm ET.
 
After I filled out the Registration form and clicked ‘Register’ nothing happens. Why?
After I registered my software, I received a confirmation window that showed a Machine ID number. What is this number used for?
What is the Deactivate button used for?
 
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