Interruptions to your computer due to a power failure, a power surge or a user mistakenly turning off the workstation, for example, can damage a data file. If you experience an interruption, as a safeguard, we suggest that you use the MYOB Accounting Plus Optimization Wizard to optimize your data file. Although.the Optimization Wizard is designed to make your data file more efficient, it also is capable of fixing certain types of data file corruption. We recommend that you use the Optimization Wizard on a regular basis to keep your data file operating at its peak.
You can find the Optimization Wizard in the MYOB Accounting Plus folder that was created in the Programs folder on your Start menu when you installed MYOB Accounting Plus.
If you’re able to optimize the file without errors, we recommend that you then use the MYOB Accounting Plus Data Verification Utility to be sure your data file is in its “healthiest” form. You can find the Verify Data File command under the File menu when you’re working with Accounting Plus. For more information about optimizing and verifying your data file, see Your Data File Table of Contents.
Warning: We strongly recommend that you back up your data on a regular basis
Because, as with all machines, computers are capable of failure, you need to ensure the information you enter into your computer is safe; without this security, all the information you’ve ever entered could disappear in a moment, never to be recovered. We strongly recommend that you back up your MYOB Accounting Plus data file on a regular basis.
You can use the MYOB Accounting Plus Backup command to automatically create a backup of your data file, and you can use the MYOB Accounting Plus Restore command to restore a backup file you previously created using the MYOB Accounting Plus Backup command. If you don’t want to use the Accounting Plus Backup and Restore commands, other software programs are available that automate the entire process of making backups.
For more information about backing up and restoring data files, see Backing up and restoring data files.
Alert messages (in alphabetical order)
A network error xxx has occurred.
A network error xxx has occurred. Unable to send message to yyy
An error occurred when/while...
Another user is currently backing up this data file. Unable to sign on at this time; please try again later.
I cannot find the MYOB Accounting Plus data file named Widgets, Inc..
Index 32
MYOB Accounting Plus was unable to register on the network. Please restart your computer to restore network services.
Network services are not available.
Network services, which are required for multi-user access, could not be initialized...
No more than 10 data files in any folder may be opened at one time.
Someone else has already signed on with the same User ID...
Termination Code...
The data file you have selected is a BESTBOOKS data file...
The data file you have selected is an MYOB data file...
The file you have chosen is not an MYOB Accounting Plus data file.
The data file you have selected is Version x. MYOB Accounting Plus requires Version y files...
The data file you have selected is customized for (country). This version of MYOB Plus is for use in the United States.
The file name may not contain an ‘!’. Please choose a different name.
The path to the file may not contain an ‘!’. Please choose a different folder.
This file is damaged and cannot be used.
Unable to access data file
Unable to open file; file may be locked or in use, or access privileges may be incorrect...disk may be full.
WARNING: You have room to store only x more characters of information on your disk.
You have reached the maximum number of simultaneous users allowed under your MYOB Accounting Plus Workstation License...
Other situations without an alert message
You can’t start MYOB Accounting Plus or open a data file
You can’t find your company’s data file
Keyword: errors, error messages
Troubleshooting Alert Messages Overview
