You can’t start MYOB Accounting Plus or open a data file
If you haven’t already done so, we suggest you read the Troubleshooting Alert Messages Overview.
Situation: You tried to start MYOB Accounting Plus or open a data file, but you weren’t successful.
Solution: Please try again. Oftentimes, a coworker will have displayed a window within MYOB Accounting Plus that’s used to perform a sensitive task; a number of these windows require that no one else be using MYOB Accounting Plus while the window is being used. (This function, known as file locking or Smart Conflict Resolution, is done to protect your accounting information from possible damage while tasks like backing up or importing information are being performed.) If you try to start MYOB Accounting Plus again, you’ll often find that your coworker has finished his or her task and you’ll be able to access the program.