Termination Code...

If you haven’t already done so, we suggest you read the Troubleshooting Alert Messages Overview.

Situation: Most termination codes are displayed to warn you that your MYOB Accounting Plus data file may be damaged. Others may indicate a problem within your network. (Please see also the following alert message.) If a termination code message appears that doesn't clearly explain to you the problem that's occurred, be sure to write down the complete message, including any numbers that may follow it. This information will be extremely important in determining the nature and severity of the problem, if you aren't able to repair the problem yourself and need to call the MYOB Accounting Plus technical support group.

Solution: Use the MYOB Accounting Plus Data Optimization Wizard to optimize your file. Although the Optimization Wizard is designed to make your data file more efficient, it also is capable of fixing certain types of data file corruption.

You can find the Optimization Wizard in the MYOB Accounting Plus folder that was created in the Programs folder of your Start menu when you installed MYOB Accounting Plus. If you’re able to optimize the file without further errors, we recommend that you then use the MYOB Accounting Plus Data Verification Utility to be sure your data file is in its “healthiest” form. You can find the Verify Data File command under the File menu of MYOB Accounting Plus.

If the Optimization Wizard or the Data Verification Utility indicates that the problem wasn't repaired, you’ll need to restore your most recent backup. (If this is the case, be sure to optimize and verify the backup data file, as well, to be sure the problem didn't exist before you made the backup.) Before restoring a backup, however, we suggest that you call the MYOB Accounting Plus technical support group to be sure this step is necessary. Since any transactions or records you entered after you made the backup will have to be reentered, restoring a backup should be done only after other options have been exhausted.

If you are repeatedly receiving termination codes while using MYOB Accounting Plus, we suggest that you call the MYOB US technical support group to discuss your situation.

Termination Code...