Unable to open file; file may be locked or in use, or access privileges may be incorrect...disk may be full.

Unable to open file; file may be locked or in use, or access privileges may be incorrect...disk may be full.

If you haven’t already done so, we suggest you read the Troubleshooting Alert Messages Overview.

Situation: This message may appear for a number of reasons. Possible causes might be that the data file is locked, access privileges for the data file is stored may be incorrect, or there may not be enough room on the workstation where the data file is stored. You might also receive this message if a person at a different workstation is performing a function with MYOB Accounting Plus that requires that only one workstation access the data file during that function.

Solution: Check to see that you have given full (read/write) access to the folder where your data file is located; in other words, be sure that all workstations are allowed to make changes to the file within the location you selected for the data file.

If you have very little room on the hard disk where your data file is stored, remove some items from the workstation. You may also want to consider increasing the size of the workstation’s hard disk, since your data file will probably continue to increase in size over time.

If another workstation is performing a single-user function, simply wait for the function to be completed, and then open the data file.

Unable to open file; file may be locked or in use, or access privileges may be incorrect...disk may be full.