You can easily track all transactions that are associated with receiving a Retainer, Escrow & Trust from a customer. To have the ability to Manage Retainers, Escrows & Trusts you must first select the Sales preference ‘I Use Retainers, Escrows & Trusts and I prefer to call them....’. Selecting this preference will enable you to create a list of Retainers, Ecrows & Trusts received and manage the status of each retainer.