Sales Table of Contents

Sales Overview
Customer Credits Overview

Customer Payments Overview

Applying customer credits and writing refund checks
To apply a customer credit (from the Sales Register)

To apply a customer credit (from the Customer Payments window)

To write a refund check (from the Sales Register)

To write a refund check (from the Customer Payments window))

Billing for time
Step 1: Choose the customer whose sale you want to create
Step 2: Enter the amount you want to bill for each activity slip
Step 3: Prepare the time billing invoice
Step 4: Complete the sale
Step 5: Choose what you want to do with the transaction

Changing sales
To change a quote or order

To change an invoice

To change a recurring template’s name or frequency

To change a recurring template’s line items and other information

To convert a quote into an order or invoice using the Sales window

To convert a quote into an order or invoice from the Sales Register

To convert an order into an invoice using the Sales window

To convert an order into an invoice using the Sales Register

Creating customer credits
To create a customer credit for no specific reason

Entering customer payments
Step 1: Identify where the money from the customer payment will be recorded
Step 2: Enter details about the customer payment
Step 3: Indicate which sales will be affected by the customer payment
Step 4: Choose what you want to do with the customer payment

Entering sales
Step 1: Choose the sale you want
Step 2: Enter information about the customer
Step 3: Bill the customer for reimbursable job expenses (optional)
Step 4: Enter line items
Step 5: Complete the sale
Step 6: Choose what you want to do with the sale

Finding sale transactions
To find a sale

To find a recurring sale

To find a customer credit before it’s settled

To find a customer credit after it’s applied

To find a customer credit after you’ve written a refund check for it

To find a customer payment

Printing sales forms, packing slips and labels
To choose the forms you want to print

To choose a form layout for your sales forms

To print and reprint your sales forms

To reprint a single sale

Printing statements
To choose the statements you want to print

To choose a form layout for your statements

To print your statements

Removing sale transactions
To remove a quote

To remove an order with no payment applied to it

To remove an invoice with no payment applied to it

To remove an order with a payment applied to it

To remove a order with a deposit applied to it, and to write a refund check for the deposit amount

To remove an invoice with a payment applied to it

To remove a recurring sales template

To remove an applied customer credit or a customer’s refund check

To remove a customer payment

Reversing sale transactions
To reverse an invoice

To reverse an applied customer credit

To reverse a customer’s refund check

To reverse a customer payment

To reverse a customer payment if it was recorded on a bank deposit for undeposited funds

To track a bounced check

To reverse a bounced check that was recorded on a bank deposit of grouped undeposited funds

Reviewing your sales information
To view sales in the Sales Register

To display a list of all sales on your computer screen using the Transaction Journal

To display a list of open sales on your computer screen using the To Do List

To display a list of recurring sales on your computer screen using the To Do List

To display a list of orders on your computer screen using the To Do List

To print a list of all your sales

To print a list of your sales by status

To print a list of all your recurring sales templates

To view a sale’s history

To change a sales transaction from the Inquiry Register window

To view the amounts you’re owed

To analyze your sales activity

Tracking bounced checks from customers
To track a bounced check

To reverse a bounced check that was recorded on a bank deposit of grouped undeposited funds

Tracking work on retainer
To track work on retainer using a customer credit

To track work on retainer using an order


Using customer credits to remove customers’ bad debts

To use a customer credit to remove a customer’s bad debt

Using recurring sales
To record a recurring sale

Sales Table of Contents