Sales

Out of balance information -- Accounts Receivable

You'll find the balance of the Accounts Receivable account in several locations in FirstEdge, including in windows and on reports.

The balance of an account can differ from one location to another in FirstEdge. The amount displayed in the Accounts List window, for example, should be exactly the same as the amount in the Total field in the Analyze Receivables window for the Accounts Receivable account. These amounts, however, are incremented differently:

Two situations can cause a discrepancy in the balance of your Accounts Receivable account:

  1. If you allocate funds to the Accounts Receivable account in any transaction other than those performed correctly in the Sales Command Center, such as a check, deposit or General Journal entry, the Accounts Receivable account reflects the transaction, but the Analyze Receivables window doesn't, because no invoice was recorded. (To find out whether a transaction was applied to the Accounts Receivable account)


  2. If you use the Accounts Receivable account as the allocation account in a sales transaction, the balance of the Accounts Receivable account isn't affected because the Accounts Receivable account is both debited and credited by the transaction. This leaves the account balance unchanged. However, the Analyze Receivables window displays the transaction because there's a balance due on the sales transaction. (To find out whether Accounts Receivable is the allocation account on a sale)


Note:  Use this information to understand Out of Balance amounts on Aged Receivables and Receivables Reconciliation reports

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