No more than 10 data files in any folder may be opened at one time.
If you haven’t already done so, we suggest you read the Troubleshooting Alert Messages Overview.
Situation: You may receive this message when you attempt to open an MYOB AccountEdge data file. While it’s unlikely there are actually 10 data files open in your MYOB AccountEdge folder, this message indicates there are 10 lock files in the folder, and only 10 lock files can be created in one folder.
MYOB AccountEdge tracks users’ IDs as users enter and exit MYOB AccountEdge in a file named lockxxxx.flk. One lock file is created in the folder where a data file is located when the first user opens a data file; this one file tracks all the users of the data file. The lock file is removed when the last user exits the data file, but if a data file is closed incorrectly, the lock file may not be removed.
Solution: You may wish to have your system administrator perform this task since he or she is familiar with the configuration of your network and may be better prepared to respond to this situation.
The 10 lock files must be removed manually. To begin, all current users of the MYOB AccountEdge data file must exit the data file. To remove the lock files, at the workstation where your data file is located, find the folder that contains your MYOB AccountEdge data file. (Use the Finder.) Double-click the folder to display the contents of the folder. Locate the files named lock0001.flk through lock0010.flk and delete them. You should then be able to open the data file.
This error indicates that the data file has been closed incorrectly 10 times. Improper exits—mistakenly turning off your workstation while changes are being saved in your data file or experiencing power failures—can damage a data file. We suggest that you use the MYOB AccountEdge Data Optimization Assistant to optimize your file. You can find the MYOB AccountEdge Optimization Assistant in the MYOB AccountEdge folder that was created on your hard disk when you installed MYOB AccountEdge.If you’re able to optimize the file without errors, we recommend that you then use the MYOB AccountEdge Data Verification Utility to be sure your data file is in its “healthiest” form. You can find the Verify Data File command under the MYOB AccountEdge File menu.
No more than 10 data files in any folder may be opened at one time.