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If you haven’t already done so, we suggest you read the Troubleshooting Alert Messages Overview.
Situation: This message may appear when you try to open a data file. It indicates that the data file was damaged in a prior MYOB AccountEdge session.
Solution: You may be able to repair the file using the MYOB AccountEdge Data Optimization Assistant. You can find the MYOB AccountEdge Optimization Assistant in the MYOB AccountEdge folder that was created on your hard disk when you installed AccountEdge. If you’re able to optimize the file without further errors, we recommend that you then use the MYOB AccountEdge Data Verification Utility to be sure your data file is in its “healthiest” form. You can find the Verify Data File command under the MYOB AccountEdge File menu.
If the Optimization Assistant or the Data Verification Utility indicates that the problem can’t be repaired, you’ll need to restore your most recent backup to continue working in MYOB AccountEdge. Regrettably, any entries that you made since the most recent backup will need to be reentered. To learn more about restoring a backup of your data file see Restoring backed-up data files.
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