To remove an applied customer credit or a customer’s refund check
If you haven’t already read the Customer Credits Overview, see Finding, removing and reversing customer credits for more information.
Use this procedure only if your transactions are changeable. See What are changeable and unchangeable transactions? for more information.
The customer credit you want to remove should be displayed. If you need help doing this, see To find a customer credit before it’s settled, To find a customer credit after it’s applied or To find a customer credit after you’ve written a refund check for it.
Choose Delete Credit from the Edit menu.
Keyword: credit invoices
To remove an applied customer credit or a customer’s refund check