Entering customer payments

Step 3: Indicate which sales will be affected by the customer payment

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If you haven’t already read the Customer Payments Overview, see Entering customer payments for more information.

In this step, you’ll indicate which sales will be affected -- what debt will be reduced or “paid off,” in effect -- by the customer payment. You’ll make these entries in the scrolling list in the bottom half of the Customer Payments window.

Depending upon the selections you’ve made in the Preferences window, the amount you entered in the Amount Received field may have been applied automatically to the transactions in the scrolling list, starting with the oldest open sale first. These entries, however, are merely suggestions; you can apply the payment to any transactions you want.

Enter the amount you want to apply to the sale or sales in the appropriate field in the Amount Applied column.

Note: If the customer overpaid you

If a customer paid you more than he or she owes you, simply enter the full amount in the Amount Applied column -- in effect, you’ll be marking one or more of the transactions as overpaid. When you record the transaction, a customer credit will be created automatically; you can either apply the credit to a future sale or print a refund check for the customer.

See Customer Credits Overview for more information.

To apply part or all of the customer payment to any unpaid finance charges the customer may have accrued, enter the amount you want to apply in the Finance Charge field.

Keep in mind that the amount in the Out of Balance field must equal zero before you can record the transaction.

Entering customer payments - Step 3