Apology letter

Template names:

APOLOGY.DOT (Word)
6APOLOGY.WPT (WordPerfect V.6)
APOLOGY.WPT (WordPerfect V.8 and V.9)

Use this letter template to apologize for a problem your company has caused for a customer, and to assure the customer that the problem will be addressed.

Infotech Consulting

254 Willow Street
Parsippany, NJ 07860


10/4/00

Dave Bertrand
Bertrand Engineering
915 Rock River Way
Parsippany, NJ 07860

Dear Dave:

Please accept my sincere apology, on behalf of InfoTech Consulting for the difficulties we've caused you. We've made a sincere effort to address your problem, and we hope that you find the resolution satisfactory. Please contact me directly if you have any remaining issues or questions; it's important to me that your concerns are fully addressed.

Sincerely,



Mark Davidson
Vice President

Apology letter