To remove an order with a deposit applied to it, and to enter a refund check from the vendor for the deposit amount

If you haven’t already read the Purchases Overview, see Changing, removing and reversing purchases for more information.

Use this procedure only if your transactions are changeable. See What are changeable and unchangeable transactions? for more information.

The order you want to remove should be displayed. If you need help doing this, see To view purchases in the Purchases Register.

  1. Delete any items, amounts, tax and freight from the purchase. When you’re finished doing this, the amount in the Balance Due field will appear as a negative number.
  2. A debit memo can only be created using a bill form. Click the Change to Bill button, then click OK to record the vendor debit.
  3. A message appears, asking whether you wish to record the purchase. Click OK.

You’ve just created a transaction, called a vendor debit, that indicates that the vendor owes you the amount of your deposit. In the remaining steps of this task, you’ll indicate that you received a refund check from the vendor for the amount of the deposit.

  1. Click the Settle Returns & Debits button in the Purchases Command Center. The Returns & Debits tab of the Purchases Register appears, displaying all vendor debits currently in your records.
  2. Highlight the vendor debit you recorded in step 3, then click the Receive Refund button.
  3. The refund check appears in the Settle Returns & Debits window. Click Record.

To remove an order with a deposit applied to it, and to enter a refund check from the vendor for the deposit amount