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Managing Transactions

Why do some transactions have no zoom arrow?

When you click on a zoom arrow next to a transaction, you're able to view the transaction in the window in which it was created. Some transactions, though, have no zoom arrow because the original transaction can't be displayed. Here's why some transactions have no zoom arrow:

The date of the transaction is before the first day of your fiscal year (if you've used the Start a New Fiscal Year feature in your company file).

The date of the transaction is within a purged period (if you've purged transactions from your company file). This occurs if the entire invoice is purged, but the journal entries attached to them haven't been purged yet. Payments also display no arrow.

End of the year adjustment -- this is an internal FirstEdge transaction that takes place during the Start a New Fiscal Year process. The transaction transfers the balance of the Current Year Earnings account to the Retained Earnings account.

Specific situations in which transactions have no zoom arrow:

You used the Start a New Fiscal Year feature in your company file after you applied a debit/credit that was dated in the old fiscal year but applied in the current fiscal year.

A check transaction from the previous fiscal year was applied as a partial payment on an invoice that is still open in the current fiscal year (if you've used the Start a New Fiscal Year feature in your company file).