This file is damaged and cannot be used.

Troubleshooting Alert Messages > Alert messages (in alphabetical order) > This file is damaged and cannot be used

Situation: A serious error exists in this company file. This alert message may appear when you attempt to open an MYOB BusinessBasics company file that was damaged due to a computer interruption the last time you saved changes to it. For example, if you mistakenly turned off your while changes were being saved in your company file, the file could have become damaged. Power failures and network errors can also damage company files. Unfortunately, when a company file is damaged in this way, the file is no longer usable.

Solution: To continue working in MYOB BusinessBasics, you must use the most recent backup of your company's data. Regrettably, any entries that you made since the most recent backup will need to be reentered. To learn more about restoring a backup of your company file see Restoring a company file backup.