The company file you have selected is customized for another country. This version of MYOB BusinessBasics is for use in the United States.

Troubleshooting Alert Messages > Alert messages (in alphabetical order) > The company file you have selected is customized...

Situation: The company file you attempted to open can't be used by U.S. version of MYOB BusinessBasics.

Solution: Be sure the company file you attempted to open is an MYOB BusinessBasics company file, and that it's the company file you want to open. If you're sure the file is correct, you'll need to obtain a version of MYOB BusinessBasics that is customized for the country mentioned in the message.