Situation: Most termination codes are displayed to warn you that your MYOB BusinessBasics company file may be damaged. If a termination code message appears that doesn't clearly explain to you the problem that's occurred, be sure to write down the complete message, including any numbers that may follow it. This information will be extremely important in determining the nature and severity of the problem, if you aren't able to repair the problem yourself and need to call the MYOB BusinessBasics technical support group.
Solution: Use the MYOB BusinessBasics Data Optimization Assistant to optimize your file. Although the Optimization Assistant is designed to make your company file more efficient, it also is capable of fixing certain types of company file corruption.
You can find the Optimization Assistant in the MYOB BusinessBasics folder that was created in the Programs folder of your Start menu when you installed MYOB BusinessBasics. If you're able to optimize the file without further errors, we recommend that you then use the MYOB BusinessBasics Data Verification Utility to be sure your company file is in its "healthiest" form. You can find the Verify Company File command under the File menu of MYOB BusinessBasics.
If the Optimization Assistant or the Data Verification Utility indicates that the problem wasn't repaired, you'll need to restore your most recent backup. (If this is the case, be sure to optimize and verify the backup company file, as well, to be sure the problem didn't exist before you made the backup.) Before restoring a backup, however, we suggest that you call the MYOB BusinessBasics technical support group to be sure this step is necessary. Since any transactions or records you entered after you made the backup will have to be reentered, restoring a backup should be done only after other options have been exhausted.
If you are repeatedly receiving termination codes while using MYOB BusinessBasics, we suggest that you call the MYOB BusinessBasics technical support group to discuss your situation.