If you haven’t already read the Customer Payments Overview, see Finding, removing and reversing customer payments for more information.

1. Click the Inquiry Registers button in any command center.
2. Click the Invoice tab.
3. To find a customer payment, you’ll first have to locate the sale on which the payment was made. You have several choices:
• Choose Invoice from the Search By selection box and enter the sale’s number in the box to the right.


• Use the Search By selection box to choose another way to search -- All Invoices or Customer PO #.


• Click the Advanced button to search using additional criteria, such as the date, amount or memo.


• Click the Card tab, then enter the name of the customer whose invoice you’re looking for to find the invoice number. Enter this number in the Invoice # field under the Invoice tab.


4. The payment you’re looking for appears in the scrolling list. Click the zoom arrow next to the payment’s number to view details about the payment.