To remove an order with no payment applied to it

If you haven’t already read the Sales Overview, see Changing, removing and reversing sales for more information.

The Sales Register window should be displayed.

  1. Click the Orders tab, if it isn’t already selected.

  2. Enter the customer’s name in the Search By field. A scrolling list appears, displaying all of the customer’s orders.

  3. Click the zoom arrow next to the order you’d like to view and the transaction will appear.

  4. Choose Delete Order from the Edit menu.

To remove an order with no payment applied to it