Transactions > Reversing a transaction
You can only reverse a transaction if it is unchangeable. An unchangeable transaction is identified by a grey zoom arrow () next to it. To make your transactions unchangeable, select the Transactions CAN'T be Changed; They Must be Reversed preference on the Security tab view of the Preferences window. You can change this preference at any time.
Customer and supplier payments
To reverse a transaction
2
Go to the Edit menu and choose Reverse [...]. For example, if you want to reverse a sale, choose Reverse Sale. A new transaction containing corresponding negative amounts to that of the original transaction will appear.
4
Click Record Reversal to record the reversal transaction. The transaction is reversed and all account balances are returned to their previous levels.

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