Sales Table of Contents

Making sales
Handling customer credits

Receiving customer payments

Applying customer credits and writing refund checks
To apply a customer credit (from the Sales Register)

To apply a customer credit (from the Receive Payments window)

To write a refund check (from the Sales Register)

To write a refund check (from the Receive Payments window)

Changing sales
To change a quote or order

To change an invoice

To change a recurring template

To convert a quote to an order or invoice using the Sales window

To convert a quote to an order or invoice using the Sales Register

To convert an order to an invoice using the Sales window

To convert an order to an invoice using the Sales Register

To track finance charges for one of your customers

Creating customer credits
To create a customer credit

To create a customer credit by receiving more money than what is owed, see To credit a customer's account for an item invoice when the customer didn't return all the  items
To delete a order with a deposit applied to it, and to write a refund check for the deposit amount

To reverse an invoice

To track work on retainer using a customer credit

To use a customer credit to remove a customer's bad debt

Editing lines on an invoice
To insert a line on a sale

To delete a line on a sale

To insert a header on a sale

To insert a subtotal on a sale

Entering payments from customers
To receive a customer payment

To record a payment on an order after you've already recorded the order

Entering payments from customers using the Bank Register
To receive a customer payment using the Bank Register

Entering sales
To sell items to a customer

To sell services to a customer

To enter activities and items on a time billing sale

Entering sales using the Bank Register
To make a sale using the Bank Register

Finding sale transactions
To find a transaction

To find a recurring template

To find a customer credit before it's settled

To find a customer credit after it's applied

To find a customer credit after writing a refund check for it

To find a payment from a customer

Printing invoices, packing slips and labels
To choose the forms you want to print

To choose a form layout for your sales forms

To print quotes, orders and invoices

To reprint a single invoice

Printing statements
To print a customer statement

To track finance charges for one of your customers

Deleting sale transactions
To delete a quote

To delete an order with no payment applied to it

To delete an invoice with no payment applied to it

To delete an order with a payment applied to it

To delete a order with a deposit applied to it, and to write a refund check for the deposit amount

To delete an invoice with a payment applied to it

To delete a recurring template

To delete applied customer credits or customers' refund checks

To delete a payment from a customer

Reversing sale transactions
To reverse an invoice

To reverse an applied customer credit

To reverse a customer's refund check

To reverse a payment from a customer

To reverse a payment from a customer that was recorded on a bank deposit for undeposited funds

To track a bounced payment from a customer

To reverse a bounced payment from a customer that was recorded on a bank deposit of grouped undeposited funds

Reviewing your sales information
To analyze your sales activity

To change a transaction

To display a list of all sales using the Transaction Journal

To display a list of open sales using the To Do List

To display a list of orders using the To Do List

To find a recurring template

To print a list of all your recurring sales templates

To print a list of all your sales

To print a list of your sales by status

To view a sale's history

To view sales using the Sales Register

To view the amounts you're owed

Tracking bounced checks from customers
To reverse a bounced payment from a customer that was recorded on a bank deposit of grouped undeposited funds

To track a bounced payment from a customer

Tracking finance charges
To track finance charges for one of your customers

Tracking work on retainer
To track work on retainer using a customer credit

To track work on retainer using an order

Using recurring sales
To find a recurring template

To create a recurring template

To record a recurring transaction

To change a recurring template

To delete a recurring template


Copyright 2002 MYOB Limited