To reverse a payment from a customer that was recorded on a bank deposit for undeposited funds

1. If you haven't already, reverse the payment from a customer as you normally do. If you need help, see To reverse a payment from a customer.
2. Click Prepare Bank Deposit from the Banking command center to open the Prepare Bank Deposit window.
3. Select the payment reversal (a negative amount) from the list of payments by clicking the Deposit column.
4. Click Record. The payment from the customer has been deleted from your checking account.